Terms of Use

TERMS OF USE
The use of the ticket service through the website of energyforward.gr implies the full knowledge and acceptance of the terms of use, as they are published each time on its pages and are valid.

COPYRIGHT
All content on our Website, including, but not limited to, texts, news, graphics, photographs, blueprints, illustrations, services and generally any archives, is the property of the organizers and is governed by national and international provisions Intellectual Property, with the exception of explicitly recognized rights of third parties. No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the prior written permission of .
Exceptionally, the individual storage and copying of parts of the content on a simple personal computer is strictly permitted for strictly personal use, without the intention of commercial or other exploitation and always subject to the indication of its source, without this meaning in any way granting copyright . Everything else contained in the web pages of our Website and constituted trademarks and copyrights of third parties, belongs to their own sphere of responsibility and has nothing to do with our Website.

UNAUTHORIZED USE OF THE WEBSITE
Illegal and / or unauthorized use of our website, including indicative but not restrictive, unauthorized ticket sales, unauthorized link to the website and the use of any mechanism on the pages of energyforward.gr, will be investigated and followed remedies available means.

SECURE TRANSACTIONS
The website www.energyforward.gr has incorporated the most modern and established security policies related to the conduct of money transactions and personal data of users and ensures the uninterrupted availability of the services provided. In particular, the technologies that govern the information system of the website include:
SSL (Secure Sockets Layer) technology for the security of data transfer within the information system.
The use of devices and specialized security mechanisms (Firewall), to protect the stored data of the website
The use of state-of-the-art technologies for the technological perfection and availability of the website
All transactions you make through www.energyforward.gr are governed by International and European law, which regulates issues related to e-commerce, as well as the Law on Consumer Protection (Law 2251/1994), which regulates issues on distance sales.

PAYMENT METHODS
Payment for the Services, available through the website www.energyforward.gr, is made exclusively by debiting the user’s credit and / or debit card. The card is charged by booking tickets and completing the online transaction. The website has taken all the appropriate measures for the security of transactions via credit and / or debit card. In case of inability to charge the credit or debit card, the order is automatically canceled. The organizers reserve the right to change prices without notice.

Booking Confirmation
If you do not receive a ticket confirmation message via the page after sending your details to complete your payment or if you receive an error message or service interruption when sending your details, it is your responsibility to contact the organizers in order to Find out if your transaction was completed or not. Our company does not accept responsibility for your money or other loss in case for any reason you do not receive confirmation of your order and your payment.

RECEIPT OF TICKETS
The collection of tickets is done in the exhibition – conference space from the special box office in the space with special marking where only e-ticket customers are served (for receipt, tickets, cancellation / change of tickets).
Upon arrival at the special checkout you must have with you either printed or via your mobile device the receipt of purchase with the special QR codes that you received at your email address when your transaction was completed, to show it to the employee or reservation number (reference code). Without the proof of purchase with the QR codes, or the reservation number (reference code), it is not possible to receive your tickets from the special box office.
Cancellation or change of tickets will take place only at the specific box office, with the special marking.

EVENTS CANCELED OR POSTPONED
Some events may be canceled or postponed due to force majeure. In this case the company will try to contact you to inform you about the refund process or the re-issuance of your tickets for an alternative date.
If you are entitled to a refund, this will be the exact amount you paid at the time of booking. In this case, our company will credit the credit or debit card you used to make the purchase. The ticket holder is not entitled to present it for a refund. Refunds are made in the same way as they were paid.

LIMITATION OF RESPONSIBILITIES
The Organization is not liable to users for damages that may arise from the non-execution or untimely execution of their order, and reserves the availability of seats in cases of force majeure. In any case, the Organizers take care of the timely information of the users about the unavailability of the seats. The website www.energyforward.gr is not responsible for the possible non-availability of the system, nor does it guarantee the uninterrupted, accurate and error-free provision of the service.

PERSONAL DATA FILE
In order to provide services to users, the organizers maintain and process a file with user data. Recipients of data of the Archive for the promotion, support and service of the transaction relationship, can be the Financial Institutions through which the charges of each user are paid. By using the service you expressly accept the keeping and operation of a personal data file for the above purpose and you unconditionally consent to it.

PRIVACY
The management and protection of your personal data during the use of our Website, is governed by the terms hereof and the relevant provisions of both Greek Law (Law 2472/1997, P.D. 207/1998. 79/2000 and no. 8 L. 2819/2000), as well as of European Law (Road 95/46 / EC and Road 97/66 / EC).

DECLARATION OF CONSENT
The use of the Service (e-ticket) implies the unconditional consent of the user as he receives in any technical way (email, sms, etc.) messages of informative or promotional content for the Service in the data declared by the user. Consent is provided for an indefinite period of time and can only be revoked with a new written statement from the User to the organizers.

TICKET CANCELLATION POLICY
Cancellations of tickets with return of the price are possible only when a technical problem is identified – related to the organization of energy forward – for which the organizer is to blame.
In these cases, a ticket is canceled by: refund or issuance of a Credit Card.
If the ticket has been issued with a Credit or Debit Card, the return is made by credit card.
Ticket cancellation by you is allowed at least 30 days before the start of Energy Forward, only with the request of the customer via e-mail to the Organizing Company, within three working days, by submitting a relevant application to the email [email protected] The application does not mean acceptance of the cancellation. In the event that your application is accepted you will receive relevant information within the next five working days from the day your email is sent or your application is submitted. Otherwise, if you do not receive our response within this time, it automatically means that your request was not accepted.

contact info
Be Best
34 Athinas str.
GR 131 22 ilion – Athens
Tel .: +30 2102626267
E-mail: [email protected]
Web: www.be-best.gr